So Late Night, Ambitions, Fast Lane and Outdoor Living are all problematic but can work (we’ll get onto that in a minute). For now, can you please manually uninstall any remnants of the game that are still on your Mac. You need to to look in the Library folders. Next, download and install a fresh copy of just the base game then apply the.

Now do the graphics cards stuff we’ve just done so you get the Found and Matched stuff showing correctly. Then try to launch your game again. FYI, once you’ve downloaded the game through Origin you do not need Origin at all to play, you can safely launch the game from within your Applications folder 🙂 Like. Hi there, I have recently bought The Sims Medieval and keep getting the “Service Initialisation Failed (0x0175dcbb)” error when I try and play on my MacBook. I went searching on how to troubleshoot and fix this so I can play and came across your thread. Here are my specs: macOS Sierra Version 10.12.6 MacBook Pro (Retina, 13 inch, Early 2015) 2.9 GHz Intel Core i5 8 GB 1867 MHz DDR3 Intel Iris Graphics 6100 1536 MB Device ID: 0x162b If you could please help me, I would really appreciate it, thank you! Jamiesmile—Bluebellflora isn’t asking for your computer’s serial number.

That’s something that you should in fact never post online. What she wants is the device ID on your graphics card, as described above. This is not a unique identifier, it’s just the ID by which every card of a specific model is known. More relavantly, it’s the ID by which TS3 can be told to identify and use that card. For example, Bluebellflora and I have identical graphics cards in our laptops, so our cards have the same device ID. That means she and I could use the same.sgr file text to force TS3 to recognize our cards.

But the serial numbers of our computers are different. No, that’s not the case. They are not 0 or 1 as something else is causing your game not to load which is why they Sims 3 folder is not being generated.

You need to understand that you are trying to get a game which is not supported on your Mac to play. It is not compatible because the hardware in your Mac is not supported and the operating system you are running is not supported. The workarounds that I, and other experienced Mac Simmers and helpers suggest, are just that, workarounds. This graphics fix is a graphics fix, it is not a magical fix for the game. It is one of three steps you have to take to try and get your game to load (the others being applying the manual patch and adding the problematic packs, if you have them, to the launcher and the game files). It’s probably best if you completely get rid of everything Sims and Transgaming related off your Mac and start again. To save me having to list everything here, please read my article on the Unknown Error message with just the base game installed – Like.

Hi BluebellFlora, I followed your recommendations for the AMD Radeon Pro 560. I only have the base game on my Mac currently but the program is newly installed and has never been successfully launched. I just receive the “Unknown error occurred” message whenever I try to open it.

Here are the specs: macOS High Sierra (version 10.13.6) MacBook Pro (15-inch, 2018) Processor 2.6 GHz Intel Core i7 Memory 16 GB 2400 MHz DDR4 Graphics Intel UHD Graphics 630 1536 MB Device ID 1. Intel UHD Graphics 630 (0x389b); VRAM (1536 MB) 2. AMD Radeon Pro 560X (0x67ef); VRAM (4096 MB) I looked for the DeviceConfig.log file in the directory folder but there wasn’t one, probably because the game has never completely launched. This is my info: OS X Yosemite Version 10.10.5 MacBook Pro (Retina, 13-inch, Early 2015) Processor 2.7 GHz Intel Core i5 Memory 8GB 1867 MHz DDR3 Graphics Intel Iris Graphics 6100 1536 MB Vendor: Intel (0x8086) Device ID: 0x162b I tried to edit the graphics files myself using the instructions you put out, but I was unsuccessful. Every time I tried to start the game, I got a message saying, “Cannot start the process while the game is running. Please quit the game and try again.” I downloaded what you’ve offered here for “Intel Iris Graphics 6100,” and followed the instructions, but the problem persists.

I restarted my computer, and that error message went away, but then I got stuck in the loading screen, and now that I’ve tried to close the game and re-open it, I’m back to the same error I’ve always had. I can’t even make it to the town chooser screen to do steps 13 and 14. Any thoughts you may have would be greatly appreciated! I hope this might help you figure out what works. Thank you for doing all of this! MacBook Air (13-inch, 2017) macOS High Sierra Version: 10.13.3 (17D47) Processor: 1.8 GHz Intel Core i5 Memory: 8 GB 1600 MHz DDR3 Graphics: Intel HD Graphics 6000 1536 MB Device ID: 0x1626 I attempted to fix my game using the Intel hd graphics 6000 file, I patched my game first like reccommended but i’m still getting the ‘unknown error occured’ message when i try to start my game, could i have messed it up? I was quite certain i followed your instructions to the T so i’m just a bit confused Like.

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Okay here is my info: macOS Sierra version 10.12.6 MacBookPro 13”, 2017, 2 thunderbolt 3 ports Processor 2.3 GHz Intel Core i5 Memory 8 GB 2133 MHz LPDDR3 Graphics Intel Iris Plus Graphics 640 1536 MB Device ID 0x5926 Thank you so much! I really hope this works it just keeps getting stuck on the blue screen with the plumbob and after a while says “could not connect to the server, check your internet connection and try again” but obviously my internet connection is fine I could load and post to this page just fine. Thank you so much for your hard work on this fix. I’m so happy to report that it works! First, here’s the relevant info: High Sierra version 10.13.5 MacBook Pro (Retina, 13-inch, Early 2015) 3.1 GHz Intel Core i7 16 GB 1867 MHz DDR3 Intel Iris Graphics 6100 1536 MB Device ID: 0x162b When I upgraded my 2012 model computer earlier this year, I followed your instructions to edit the graphics files myself. Although it got the game to open, the entire map would appear grey in Edit Town, save for the map tags.

The game would then freeze immediately upon selecting a household to play. I was certain to follow your instructions correctly, and I’ve successfully troubleshooted other Mac-related issues in the past, but it just wasn’t working.

I am so excited that it is finally working and graphics loading as expected! I see that my graphics card hasn’t yet been officially confirmed as working, so if you need any other additional info from me, please let me know. One other issue I encountered, which I’ll detail here for the benefit of anyone else having the same issue: after I applied your fix and started up the game, I noticed that changes to the graphics options were not sticking. I upped a couple options, saved and restarted the game, to find that they were all back on the default (which is “low” for everything). I searched around and saw that some PC users had the same issue after updating their graphics drivers. I was able to solve it by deleting the Options.ini file in Documents/Electronic Arts/The Sims 3 and letting the game generate a new one upon starting. This works for me because I know all the settings I like, but if you want to use your original Options.ini file, this forum post has instructions that may work: Again, thank you SO much for this fix!

I’ve always played on a Mac, and your resources have been invaluable on many occasions over the years. I’m so excited to be able to play TS3 again. Aaaaaaand I’m officially going insane. I’ve spent hours trying to solve this problem PLEEEASE! Any help would be much appreciated macOS High Sierra Version 10.13.6 MacBook Pro (15-inch, 2016) Processor: 2.7 GHz Intel Core i7 Memory: 16GB 2133 MHz LPDDR3 Graphics: Intel HD Graphics 530 VRAM (Dynamic, Max): 1536 MB Vendor: Intel Device ID: 0x191b & Graphics: AMD Radeon Pro 455 VRAM (Dynamic, Max): 2048MB Vendor: AMD (0x1002) Device ID: 0x67ef I also don’t have “DeviceConfig.log” If you require anything further, please let me know.

Thank you so much! I just installed the base game on Mac and am unable to launch the game. I get the error “Unable to start game” and “Service initialization failed (0x0175d824)”. I am attempting to edit the sgr files for my graphics card but can’t find any guides. MacOS High Sierra Version 10.13.6 MacBook Pro (Retina, 15-inch, Late 2013) Processor: 2.6 GHz Intel Core i7 Memory: 16GB 1600 MHz DDR3 Not posting my integrated graphics specs since that’s not what the game is using. Dedicated graphics are as follows: Graphics: NVIDIA GeForce GT 750M VRAM (Dynamic, Max): 2048 MB Vendor: NVIDIA (0x10de) Device ID: 0x0fe9 I was able to manually edit the GraphicsCards.sgr file so my DeviceConfig.log now says GeForce GT 750M Found: 1, Matched: 1 instead of Found: 0, Matched: 1, but I’m not sure how to edit the GraphicsRules.sgr file. I tried to figure it out based on guides for other graphics cards but no luck.

I can’t play the base game at all. I am running the OS Sierra Version 10.12.6 2.4 GHz Intel Core i5 Intel HD Graphics 3000 384 MB, Mac Book Late 2011 13-inch Device ID 0x0126. I was able to get the Pets and Into the Future to install in origin but the Dragons and the Roaring Heights would not install in origin. I can the launcher up and sign in but I can’t see any content needed to be downloaded. I have applied the super patch. I have currently just the base game installed. What can I do?

Bluebellflora Page 39 For Macbeth

I was considering boot camping it but I don’t have a windows 8 disc or key. So upset 😦 Like.